Insurance
Rates
The fee generally ranges from $225 to $100 per 50-minute session, depending on various factors such as the clinician's experience, credentials, expertise, and the type of service provided. These elements collectively influence the pricing to ensure a tailored and high-quality therapeutic experience. Please ask your specific therapist about their standard fee, as it may vary based on these individual considerations. Payment is due in full at the beginning of the session.
We accept the following insurance:
- Aetna
- United Health
- Oscar
- Optum
- Cigna
Coverage varies greatly, but our services may be covered in part or in full by your insurance provider. Please contact your health insurance plan to learn more about what your plan covers. Below are some helpful questions to ask:
- Do my insurance benefits include mental health services?
- What is the coverage amount per therapy session?
- Will I be required to pay a copay or towards my deductible?
- Is there a limit to the number of sessions per year my plan covers?
- What is my deductible?
- Do I need to get approval from my primary care physician?
We will also verify your benefits prior to your first session. Please have your insurance information available when you are calling to make an appointment if you desire to use it.
Payment
A credit or debit cards can be used to make payments. You must have a card on file in our Therapy Notes EMR portal in order to make an appointment. Payments should only be made through Therapy Notes portal to ensure safety and HIPPA compliancy. If you are using insurance, you will also be asked to enroll in Autopay through our insurance processing portal (Alma or Headway). This system is used to collect your copayments.
Cancellation and Missed Appointments
No Show Fees
No-Show Fees: Anytime you fail to attend a scheduled appointment without giving appropriate prior notice of cancellation, you will be charged $100 for the no show session. The credit card information or other payment information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Multiple no-shows will result in the termination of therapy.
Late Cancellation Fees
Any session that is missed by canceling less than 24 hours in advance will be charged a $100 fee. You will be charged even if the cancellation is work related and even if you rescheduled the appointment. The credit card information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Repeated late cancellations (more than two) may result in the termination of therapy. Multiple no-shows will result in the termination of therapy. You should note that insurance companies generally do not reimburse for missed appointments.
Wait time and Grace Period
Your wait time is kept to a minimum. Due to the length of time provided for each appointment, it is critical that you arrive on time for your appointments. If you are more than 15 minutes late to your appointment, we will have no choice but to reschedule your appointment and you will be responsible for the $100 fee of a no show. To avoid paying no show fees, we require at least twenty-four (24) hours’ notice for all cancellations (as described above). Both therapist and client have a grace period of 10 minutes.
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.
Under the law, health care organizations need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care organization gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care organization, and any other organization you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
Any Other Questions
Please contact us with any additional questions you may have. We look forward to hearing from you!
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